Gambling should be enjoyable entertainment — not a source of stress or financial pressure. y789 is fully committed to responsible gaming and provides every Pakistani player with the tools, information and support needed to stay in control.
How y789 puts player wellbeing first
At y789, responsible gaming isn't something we added as an afterthought — it's built into how the platform operates. We firmly believe that the vast majority of our Pakistani players enjoy y789 casino games, cricket betting, and slots as a fun, recreational activity. But we also know that for a small number of people, gambling can become problematic. Our job is to make sure every y789 player has the awareness, tools and support to keep their gaming healthy.
The y789 responsible gaming programme covers three areas: prevention (making sure under-18s cannot access the platform and providing upfront information about gambling risks), player controls (giving every account holder practical tools to manage their activity), and support (making it easy to ask for help and get a genuine response from a trained y789 team member, available 24/7).
These tools are available to every registered user through the y789 account settings at no cost. They can be activated at any time. Crucially — once a deposit limit or self-exclusion is activated, y789 staff will not contact you to encourage you to lift it. That decision is yours alone, and we respect it completely.
Ask yourself honestly — if any of these sound familiar, it may be time to use y789's responsible gaming tools:
If you answered yes to any of the above, please review the tools below.
Available to every account holder — activate anytime via account settings
Set a maximum daily, weekly or monthly deposit cap on your y789 account. Once set, the limit takes effect immediately. Increases require a 24-hour cooling-off period before they activate — giving you time to reconsider.
Cap the total amount you can wager across all y789 games — casino, slots, cricket betting, crash — within a chosen time period. Keeps your total gaming spend within a budget you decide upfront.
Configure y789 to alert you after a set amount of time in a gaming session. It's easy to lose track when you're deep in a live cricket betting market or a slots run — session reminders help you stay aware.
Take a short break from y789 for a defined period — 24 hours, 48 hours, 7 days or 30 days. During a cool-off your account remains open but all deposits and gameplay are blocked. Marketing communications are also paused.
If you need a longer break, self-exclusion closes your y789 account for a minimum of 6 months, up to permanent exclusion. During self-exclusion you cannot reopen the account, and y789 will not send you any promotional communications.
View your y789 gaming history — total deposits, total wagers, total wins and net balance — directly from your account dashboard. Full transparency, so you always know exactly where you stand financially.
No exceptions, no workarounds
y789 is strictly for adults aged 18 and over. This is a non-negotiable rule that applies to every user in every location, including all players from Karachi, Lahore, Islamabad, Rawalpindi, Peshawar and across Pakistan.
During the y789 registration process, all users are required to confirm their age. y789 also conducts age verification checks and may request identity documents — including CNIC or passport — at any stage of the account lifecycle. Any account found to belong to a user under 18 will be immediately closed.
If you are a parent or guardian and suspect a minor has accessed y789, please contact our support team immediately. We will close the account, investigate the incident, and follow all applicable procedures.
A simple process, effective immediately
Access your y789 account via the login page. You'll need your registered mobile number and password to proceed.
Navigate to the Responsible Gaming section within your y789 account settings panel.
Choose your exclusion period: 6 months, 1 year, 5 years, or permanent. Confirm your identity when prompted.
Your y789 account is blocked immediately. Any legitimate balance will be returned to your registered JazzCash or Easypaisa wallet or bank account.
If you have difficulty activating self-exclusion via the Platform, contact y789 support via live chat and a team member will action it for you immediately.
Recognising the signs early makes a real difference
Simple habits that keep gaming fun and in control
y789 wants you to enjoy cricket betting, live casino and slots as entertainment. Use our responsible gaming tools to stay in control — or sign in to manage your account settings now. 18+ only.